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Frequently Asked Questions


What are Inpatient Services?

Jonas Hill Hospital provides short-term crisis stabilization for those who have a mental illness and/or mental illness with co-occurring substance use disorder. The program therapies and activities are designed to improve coping skills, encourage independence, self-reliance, and provide education in management of mental illness and addiction.

How long will I stay?

The length of stay is based on individual needs and treatment plans.

What should I wear?

Comfortable street clothes are recommended. Refrain from clothing that is revealing or has suggestive writing; examples would be drinking logos, sexually provocative, cursing, etc. or anything with belts, strings, ties or laces

Do I need to bring anything?

Most essential items such as linens, towels, food and snacks will be provided by the facility. Personal belongings are checked upon admission by staff members for the protection and safety of all patients and staff. Objects that may be considered dangerous are inventoried and kept in a secure area.

Items that are not permitted:

Medications, both prescription and over-the-counter, are not allowed on the unit and will be sent home or inventoried and secured at the time of admission. All products that list alcohol as one of the first three (3) ingredients are prohibited.

Other items that are not allowed on the unit include, but are not limited to: balloons, bandanas, cameras, cell phones, computers (of any kind), activity trackers such as but not limited to fit bit, smart watches, duffel bags, electrical cords, nail files, glass, hair dye, lighters, matches, metal hair picks, nail polish, nail polish remover, necklaces, pantyhose, perfume or cologne, plastic bags, purses, ropes, scarves, soda cans, steel toed boots, strings, ribbons, bows, razors, hair dryers, curling/flat irons, suitcases, wave caps and weapons, MP3 Players, lpods, E-cigs or vaporizers.

Staff reserves the right to assess all items for safety regardless if it is included in this list.

Items that must be stored in the safe

Any items that are stored in the safe must remain there until the patient is discharged from JHH. Items that must be kept in the safe included, but are not limited to cell phones, checks, credit cards, drivers’ licenses, food stamps, insurance cards, keys, money over $10, Medicaid/Medicare cards, necklaces, wallets, and any other jewelry or items that the patient would like to keep safe until discharged. Upon arrival to JHH, if the patient has tobacco products, those items will be secured until the patient is discharged.

Can I have visitors?

Visitors are permitted in visitation rooms during visiting hours only. Hours are Monday – Friday 7pm to 8pm, and Saturday – Sunday 3pm – 4pm. Visitors must check in at the front desk. Phone calls can be received during specified hours, but phones will shut off from 11pm until 6am.

Does Jonas Hill accept Insurance?

Yes, We will accept most insurances that have behavioral health benefit coverages.

Can I come directly to the facility to be admitted?

All admissions will be processed through Caldwell Memorial Hospital Emergency Department. Please, go to the ED and they will help.

When will the Clinic open?

The Outpatient clinic will be open to the public in 2021